Lucy is a produce saleswoman who made her first appearance in the episode "Panda's Date". She was initially a minor character, but as of "Lucy's Brother", she became a recurring character. She is close friends with the Bears, and is oblivious to Panda's crush on her.
Lucy is first seen working at a farmers market, jumping into action to save Panda after he eats a cookie with nuts in it. Due to being deadly allergic to nuts, Panda is unable to breathe and Grizzly screams for help. Lucy runs over, pulls out an EpiPen, and injects him, saving his life. Due to both rescue and his habit of falling in love, he's instantly smitten. Grizzly thanks Lucy and she says that, because of her younger brother also having a peanut allergy, she always carries an EpiPen with her. Grizzly invites Lucy to throw rocks with them down by the lake. Lucy quickly agrees, telling them all she needs to do is close her stand, Lucy's Produce.
Lucy, Grizzly and Ice Bear all have a great time while Panda becomes increasingly jealous as his attempts to impress her are comically and unintentionally thwarted. Lucy is happy to give them a ride home to their cave and invites them to go to a new restaurant downtown. The Bears agree and Panda invents a new "game" to keep the other two away from the restaurant so he and Lucy can be alone - he locks Grizzly and Ice Bear in a closet and goes to the restaurant without them. Eventually, Ice Bear and Grizzly figure out the "game" isn't real and head to the restaurant, which causes Panda to panic and drag Lucy all around as he tried to hide from them. Lucy loses her appetite, but when Panda tried to get her to eat, he instead scarfs down her peanut-filled salad, putting him in the hospital. Though Panda feels foolish, he confesses his true intentions to Grizzly and Ice Bear, who hug him and say that all he had to do was ask to be alone.
While Panda was still unconscious, Lucy stops by and leaves him his food with a bloated smiley face drawn on the to-go box.
She makes a small cameo in a picture with her and the Bears. Charlie asks if Panda is her boyfriend, and Panda responds with he's single. Charlie says "that makes more sense" much to Panda's annoyance.
Lucy returns fully in the season three episode "Lucy's Brother". She is shown delivering produce for the Bears that they ordered while with her younger brother Clifford. As Clifford has several allergies, Lucy worries about his well being and wants to keep him safe while out on deliveries. Panda then tells Lucy that he can watch Clifford for her so she can continue the rest of her deliveries and not worry about him. Grizz and Ice Bear agree since Panda has several of the same allergies as Clifford and they decide to go help Lucy with her deliveries as well. Lucy agrees to it and leaves Clifford with Panda.
On the road, Lucy swerves to the side remembering that she didn't tell Panda about Clifford's second EpiPen. Grizz however tells Lucy to not worry about Clifford and to give him her phone so she can focus on the deliveries. They go on and Grizzly and Ice Bear help Lucy relax by dancing in a conga line into a a grocery store and later at a boba shop. This helps Lucy relax enough to complete the deliveries worry free.
When trying to text Panda that they'll be coming back, Lucy doesn't get a response. This confuses her since Panda always instantly responds to her texts which Grizz and Ice Bear admit is unusual. Lucy races back to the Bear's cave. However when they get there, Panda and Clifford are just watching TV (unbeknownst to Lucy, Panda and Clifford got a peanut allergy reaction and had to use Clifford's EpiPen's). Clifford asks his sister if he can hang out with Panda again and Lucy says its okay as long as its alright with Panda and he says yes since he and Clifford got along well. Lucy thanks Panda with a kiss on the cheek.
Lucy is a young, athletic human woman with pale skin and auburn hair, which she keeps pulled back in a ponytail (apart from one strand that curls out over her forehead). She has freckles on her cheeks.
Lucy wears a white, button-up shirt with long sleeves and mid-calf jean shorts, over which she wears a long cream apron with the words "Lucy's Produce" on it. She has blue tennis shoes and white socks.
When Lucy goes camping with the Bears, she wears a short sleeved t-shirt and the same jean shorts and shoes as her work uniform. When they go in the water, Lucy also wears a bright yellow life vest.
Lucy wears her hair down, though keeps it tamed with a green headband. She has a light blue dress that goes to about her knees.
Lucy is a kind, positive, enthusiastic, funny, and fun-loving person, considering something as simple as throwing rocks in a pond to a fun way to pass the time with friends. She hangs out with the Bears, invites them to dinner, and visits Panda in the hospital. She is also very handy in an emergency, as we saw her pull out her little brother's EpiPen saving Panda.
Grizzly and Lucy are friends. They met in "Panda's Date" when Lucy saved Panda's life after a moderate allergy attack. Grizzly was sincerely happy about her actions. They were later shown hanging out, along with Ice Bear and Panda. Panda got jealous as, to him, Ice Bear and Grizzly kept getting in the way of him and his newfound love. Grizzly had no idea Panda had a crush on Lucy, but when Panda told him about it, he told him he wouldn't get in Panda's way, also commenting on how Panda didn't have a chance with her anyway. They maintain their friendship in "Lucy's Brother" where he offers to help her finish her deliveries. He also helps her overcome her anxiety over Clifford's safety.
Lucy is one of Panda's crushes in the episode "Panda's Date", in which she saves him from having a moderate allergy attack with her spare EpiPen. In the episode, through Grizz, Lucy hangs out with Panda. He wants to impress her but Lucy bonds with his brothers more than with him. This makes Panda quickly jealous up to the point where he attempted to lock them in a closet to have dinner with her. When Panda ate out with her at the restaurant, Lucy seemed annoyed by Panda's strange behavior, but she still remained friends with him, implied by her visiting Panda in the hospital and giving him his food from the restaurant. It is obvious she values him as a friend, but it doesn't stop Panda from constantly trying to win her. He even uses her brother to try and impress her, but realizes his error. Eventually, Panda is both depressed and very jealous in "The Limo", that Lucy started being in a relationship with a man named Kale. When he encounters the couple, he is quick to be cold to Kale. Lucy thinks she offended him and is hurt. Panda however, apologizes, after T-Pain told him he needed to let go and be happy that Lucy's happy.
Ice Bear and Lucy are friends. They met in "Panda's Date" when Lucy saved Panda's life after a moderate allergy attack. When the three Bears went to hang out with Lucy, Ice Bear genuinely enjoyed the time they spent, both him and Grizzly unaware of Panda's negative reactions to the whole thing. Like Grizz, Lucy bonded very quickly with Ice Bear. He and Grizz are often seen as her close friends.
Kale is Lucy's boyfriend, who makes his debut in "The Limo". Not much is entirely shown how they met and when they started to date. Though it is clear, Lucy cares about him a lot and he returns the feelings. They are now often seen together, he even helps her with her fruit delivery. He knows about her friendship with all the bears and was able to identify from Lucy's descriptions.
- Lucy carries an EpiPen with her due to her younger brother's peanut allergies.
- Lucy, evidently, is the owner of Lucy's Produce at the Farmer's Market.
- Lucy is a terrible dancer.
- Lucy has a little brother named Clifford.
- Lucy bears some resemblance to her voice actress Ellie Kemper.